1. Who We Are
777tez ("we", "us", "our", "the platform") operates the online casino platform accessible at 777tez.click. For the purposes of this Privacy Policy, 777tez is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. This policy applies to all users of the 777tez platform, including registered Pakistani players, visitors browsing without an account, and anyone who contacts our customer support team.
If you have any questions about how 777tez handles your data, you can reach us at any time via live chat on the platform or by emailing support@777tez.click. Our support team responds to privacy-related queries in both Urdu and English.
2. Data We Collect
2.1 Account Registration Data
When you register at 777tez, we collect the following information: your full legal name, date of birth, Pakistani mobile number, email address, and any government-issued identification you provide for age or identity verification (such as a CNIC number or a copy of your CNIC or passport). This information is mandatory to create and maintain a 777tez account.
2.2 Transaction and Payment Data
When you deposit or withdraw via JazzCash, Easypaisa, NayaPay, SadaPay, IBFT, or Visa/Mastercard, 777tez records the transaction type (deposit or withdrawal), the amount in PKR, the date and time, the payment method used, and transaction identifiers provided by the payment provider. We do not store full bank account numbers, JazzCash PINs, or card CVV numbers. Sensitive authentication credentials are handled exclusively by the payment providers and never transit through 777tez systems in unencrypted form.
2.3 Game Activity Data
777tez records your game history including the games played, bet amounts in PKR, game outcomes, session start and end times, and bonus usage. This data is used to operate your account accurately, resolve disputes, fulfil responsible gaming obligations, and maintain platform integrity.
2.4 Device and Technical Data
When you access 777tez, our servers automatically collect certain technical information: your IP address, device type and operating system, browser type and version, screen resolution, and session duration. This data helps us ensure the platform functions correctly on the range of devices used by Pakistani players and helps us detect and prevent fraudulent access.
2.5 Customer Support Data
Any information you share with the 777tez support team via live chat or email — including the content of your messages and any attachments — is retained to handle your query and for quality assurance. Chat transcripts are retained for a defined period and are accessible only to authorised support staff.
| Data Category |
Examples |
Mandatory? |
| Identity data | Full name, date of birth, CNIC number | Yes |
| Contact data | Mobile number, email address | Yes |
| Financial data | Transaction amounts, payment method, PKR balance | Yes |
| Game history | Bets placed, outcomes, session times | Yes (auto-collected) |
| Technical data | IP address, device type, browser | Yes (auto-collected) |
| Support data | Live chat transcripts, email content | When you contact us |
| Verification documents | CNIC copy, passport scan | For withdrawals & KYC |
3. Why We Collect It
Every category of data 777tez collects serves a specific, necessary purpose. We do not collect data speculatively or for purposes we haven't identified. The main reasons for data collection at 777tez are:
- To operate your account: Without your identity and contact information, we cannot create and maintain a 777tez account, process payments in PKR, or ensure the security of your balance.
- To process payments: Transaction data is essential to process deposits via JazzCash and Easypaisa, credit winnings, and process withdrawal requests in PKR to the correct account.
- To verify your age and identity: 777tez is legally and ethically required to verify that all players are at least 18 years old. Identity verification also protects against fraud and money laundering.
- To ensure platform security: Device and IP data helps 777tez detect suspicious login attempts, account takeover attempts, and organised fraud patterns that could harm Pakistani players.
- To comply with legal obligations: Financial regulations applicable to online payment processing and gaming platforms require certain data to be retained for audit and compliance purposes.
- To support responsible gaming: Game history and session data enables 777tez to monitor for patterns that might indicate problem gambling and to apply the responsible gaming tools you have set.
- To resolve disputes: Game outcome logs, payment records, and support transcripts provide the factual basis for investigating and resolving player disputes fairly and transparently.
4. Legal Basis for Processing
777tez processes your personal data on one of the following legal bases depending on the specific activity:
- Contract performance: Processing necessary to fulfil the contract between you and 777tez — operating your account, processing deposits and withdrawals, and delivering the gaming service.
- Legal obligation: Processing required to comply with applicable laws and regulations, including age verification, anti-money laundering checks, and financial record-keeping obligations.
- Legitimate interests: Processing where 777tez has a legitimate business interest that does not override your rights — including platform security, fraud prevention, and service improvement analytics.
- Consent: Where you have given specific consent for a processing activity, such as receiving promotional communications from 777tez. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
5. How We Use Your Data
5.1 Account Management
Your registration data is used to create and maintain your 777tez account, verify your identity, restore access if you are locked out, and communicate important account information such as security alerts, withdrawal confirmations, and responsible gaming notifications.
5.2 Payment Processing
Transaction data is used exclusively to process deposits to your 777tez balance and to process withdrawal requests to your registered JazzCash, Easypaisa, NayaPay, SadaPay, IBFT, or card account. 777tez does not use payment data for any other purpose. Winnings are credited to your 777tez balance automatically and appear in your account history in PKR.
5.3 Fraud Prevention and Platform Security
777tez uses device data, IP addresses, and behavioural patterns on the platform to identify and prevent fraudulent activity. This includes detecting multiple accounts from the same device or household, identifying unusual betting patterns that suggest automation, and flagging payment anomalies. These activities protect the broader community of Pakistani players on the 777tez platform.
5.4 Service Improvement
Aggregated, anonymised data from player sessions is used by the 777tez product team to understand how the platform is used and where improvements are needed. This analysis cannot be linked back to individual players and is used solely to improve the platform experience for Pakistani users.
5.5 Responsible Gaming
Game activity data feeds into the responsible gaming monitoring systems at 777tez. If your activity patterns trigger concern indicators — such as significantly escalating bet sizes, very long sessions, or rapid back-to-back deposits — 777tez may contact you to remind you of available responsible gaming tools. This is a welfare measure, not a punitive one.
5.6 Marketing Communications
If you have opted in to receive promotional messages from 777tez, we may send you information about bonuses, new games, and special offers by email or SMS. You can opt out at any time by contacting our support team or by following the unsubscribe instructions in any marketing message. Opting out of marketing does not affect your ability to use the 777tez platform.
6. Sharing Your Data
777tez does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes under any circumstances. The only situations in which your data may be shared with external parties are:
- Payment providers: Transaction data is shared with JazzCash, Easypaisa, NayaPay, SadaPay, bank networks (for IBFT), and card networks (Visa/Mastercard) strictly to process payments. These providers operate under their own privacy policies and are responsible for the data they receive.
- Identity verification services: Where required for KYC (Know Your Customer) compliance, 777tez may use a third-party verification service to confirm your identity against Pakistani official records. These services operate under strict data processing agreements with 777tez.
- Game software providers: Live dealer game studios and RNG game providers receive game session data necessary to operate the game — such as bet amount and game result. They do not receive your full personal profile.
- Regulatory and legal requirements: Where required by Pakistani law or a court order, 777tez may be required to disclose player data to law enforcement or regulatory authorities. 777tez will not disclose data beyond what is specifically required by the legal instrument received.
- IT infrastructure and security providers: Companies providing hosting, cloud infrastructure, or cybersecurity services to 777tez may process data as part of their service. These companies are bound by data processing agreements that restrict how they may use player data.
Reminder: 777tez will never share your personal data with advertisers, data brokers, marketing agencies, or any other commercial third party. If you ever receive a contact claiming to be from 777tez asking for payment or personal details via a channel other than the platform itself, please report it to our support team immediately — it is not from us.
7. Payment Data
Payment security deserves specific attention given the nature of the 777tez platform. Here is exactly how 777tez handles financial data:
- JazzCash and Easypaisa transactions are processed via the official APIs of those platforms. 777tez never asks for or stores your JazzCash MPIN, Easypaisa PIN, or any authentication credential for your mobile wallet.
- Card payments (Visa/Mastercard) are processed via a PCI-DSS compliant payment gateway. 777tez does not store full card numbers or CVV codes. The payment gateway handles all sensitive card data — 777tez receives only a transaction token and the outcome (approved/declined).
- IBFT bank transfers are initiated by you in your own banking application. 777tez receives confirmation of receipt only — your bank account details are not stored in the 777tez system beyond the account number used for withdrawal routing.
- All PKR amounts in your 777tez balance are recorded in a secure account ledger. Your balance is your money and is accessible for withdrawal at any time subject to the terms described in the Terms and Conditions.
8. Cookies & Tracking Technologies
8.1 What Cookies 777tez Uses
777tez uses cookies and similar technologies on the platform for the following purposes:
- Essential cookies: Required for the platform to function — including maintaining your login session, remembering your preferred language, and keeping your casino balance accurate across page loads. These cannot be disabled without breaking platform functionality.
- Security cookies: Used to detect suspicious sessions, protect against cross-site request forgery, and flag potentially compromised login attempts.
- Analytics cookies: Anonymised session data used by 777tez internally to understand how Pakistani players use the platform and where the user experience can be improved. No personal profile is built from analytics data.
- Preference cookies: Store settings you have applied to your 777tez session such as game display preferences and notification settings.
8.2 Managing Cookies
You can adjust cookie settings in your browser at any time. However, disabling essential cookies will prevent the 777tez platform from functioning correctly — including the ability to log in or maintain a game session. 777tez does not use advertising cookies or third-party tracking pixels from advertising networks.
9. Data Security
777tez takes data security seriously and has implemented the following protections:
- 256-bit SSL encryption on all data in transit between your device and 777tez servers.
- Encrypted storage for sensitive data fields including identity documents and financial records at rest.
- Access controls: Employee access to player data is restricted to those with a specific operational need. All access is logged and audited.
- Regular security testing: The 777tez platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
- Incident response procedures: In the event of a data security incident affecting Pakistani players, 777tez will notify affected players and take remediation steps as quickly as possible.
Your role in security: 777tez's security protections are most effective when complemented by strong personal security practices. Use a unique password for your 777tez account that you don't use elsewhere. Never share your login credentials with anyone — 777tez support will never ask for your password. If you believe your account has been accessed without your permission, contact 777tez live chat immediately.
10. Data Retention
777tez retains your personal data for the following periods depending on the category:
- Account and identity data: Retained for the duration of your active 777tez account and for a minimum of 5 years after account closure, as required for compliance and dispute resolution purposes.
- Financial and transaction data: Retained for a minimum of 7 years from the date of the transaction, in line with financial record-keeping requirements applicable to payment processing platforms.
- Game history: Retained for a minimum of 2 years from the date of the session, or longer if required for ongoing dispute resolution or regulatory compliance.
- Technical and device data: Retained for 12 months from the date of collection, after which it is deleted or anonymised.
- Customer support records: Live chat transcripts and email records are retained for 2 years from the date of the interaction.
- Marketing consent records: Retained for the duration of the consent and for 1 year after withdrawal, as evidence of consent management compliance.
After the applicable retention period, data is securely deleted from 777tez systems using industry-standard deletion protocols. Data subject to ongoing legal hold due to a dispute or regulatory inquiry is retained until that matter is resolved.
11. Your Data Rights
As a 777tez player, you have the following rights over your personal data. To exercise any of these rights, contact us via live chat or at support@777tez.click. 777tez will respond within 30 days of receiving a request.
Right to Access
Request a copy of all personal data 777tez holds about you. We'll compile and provide this in a readable format within 30 days.
Right to Rectification
If any data 777tez holds about you is incorrect or outdated, you can request that we correct it. Updates are applied within 5 business days.
Right to Erasure
Request deletion of your account and associated data. Note: data subject to legal retention obligations (financial records) cannot be deleted until the retention period expires.
Right to Restrict Processing
Ask 777tez to limit how we use your data in certain circumstances — for example, while a data accuracy dispute is being investigated.
Right to Portability
Receive a structured, machine-readable copy of the data you have provided to 777tez, for transfer to another service if you choose.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections are actioned immediately. Other objections are reviewed case by case.
12. Children's Privacy
777tez is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. Age verification is a mandatory step in the 777tez registration process and is enforced at the point of first withdrawal.
If 777tez becomes aware that an account has been created by a person under 18, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to relevant authorities where required. If you believe a minor has registered at 777tez using false information, please contact our support team immediately so we can investigate and act.
Parental awareness: If you share a device with a minor, ensure your 777tez account is protected with a strong, unique password that the minor cannot access. Never share your login credentials with anyone, including family members.
13. Changes to This Privacy Policy
777tez may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. Where changes are material — meaning they significantly affect how we collect or use your data — we will notify registered players via email and via a prominent notice on the platform at least 14 days before the changes take effect.
Minor updates — such as clarifications, corrections, or administrative changes — may be made without advance notice and will be reflected in the "Last updated" date at the top of this page. We recommend reviewing this page periodically to stay informed of our current privacy practices.
Continued use of 777tez after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with a change, you should close your account and withdraw your balance before the effective date.
14. Contact Us About Privacy
For any question, concern, or request related to your personal data at 777tez, please get in touch using one of the following channels. Privacy-related queries are handled with priority by our dedicated support team — you will always receive a response from a human team member, not an automated reply, and we respond in both Urdu and English.
- Live chat: Available 24/7 on the 777tez platform — the fastest route for urgent privacy concerns.
- Email: support@777tez.click — for detailed requests such as data access, rectification, erasure, or portability. Please include your registered mobile number or email address so we can identify your account.
777tez aims to respond to all privacy-related requests within 5 business days and to resolve them fully within 30 days. For complex requests involving large volumes of data or ongoing legal proceedings, we will notify you of the expected timeline.
